Frequently Asked Questions
Everything you need to know about your LAB1925 experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
LAB1925 offers a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific fit notes in the description.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may request a cancellation within 1 hour of purchase by contacting our support team, but once an order has reached the warehouse, it cannot be modified.
Are your materials sustainably sourced?
At LAB1925, we are committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and work exclusively with manufacturers who adhere to fair labor standards and certified environmental practices.